Date: Aug 21, 2018

Critical Thinking and Creative Problem Solving

Making Better Decisions

You Will Learn How To

  • Make better decisions through critical thinking and creative problem solving
  • Adapt to different thinking styles in group and team environments
  • Recognize and remove barriers to individual and group creativity to foster an innovative work environment
  • Systematically analyze a target problem
  • Present your ideas clearly and concisely for maximum stakeholder buy-in
  • Transform your creativity into practical business solutions


Course Benefits

Successful organizations recognize that critical thinking and creative solutions to problems significantly enhance business potential. Today's decision makers must use a variety of thinking styles, methodologies and creative processes. In this course, you develop your skills as a critical thinker and problem solver. You learn to leverage your personal thinking preferences using tools and techniques based on cutting-edge technologies.


Who Should Attend

Individuals at any level of an organization who want to apply creativity and critical thinking skills to their decision-making process.


Workshop Course

Through a series of interactive small-group workshops, you gain practical decision-making skills using critical thinking and creative problem-solving techniques. Workshops include:
  • Profiling your personal thinking style and the styles of others
  • Identifying personal and team roadblocks to success
  • Analyzing left- and right-brain characteristics
  • Leading through speaking in another style
  • Applying logical methodologies to transform a range of creative options into supportable decisions
  • Preparing a framework to present your decision
  • Developing your personal decision-making toolkit


Course ST005 Content


  • Balancing people, processes and tools for optimal decisions
  • Business drivers that demand creative problem solving
  • Deciphering critical thinking

Leveraging Personal Thinking Styles

The Herrmann Brain Dominance Instrument (HBDI)

  • MacLean's Triune Brain Theory
  • Assessing your preferred approach to thinking
  • Leveraging whole-brain thinking
  • Identifying left/right-brain dominance

Analyzing personal preferences

  • Identifying your own natural brain dominance
  • Determining nondominant approaches

Managing thinking preferences

  • Avoiding quadrant bias
  • Bridging opposing styles
  • Predicting coworker profiles

Unleashing Your Creativity

The creative environment

  • Setting the creative stage
  • The power of positive communication
  • Identifying elements that stimulate creativity
  • Eliminating barriers to innovation

Group creative thinking

  • Brainstorming options
  • Challenging assumptions
  • Dispelling personal and corporate myths

The iterative mind

  • Moving between quadrants
  • Valuing nondominant preferences
  • Stretching outside your personal style

Recording the creative process

  • Drawing mind maps
  • Chart writing

Solving Problems Using Analysis and Prioritization

Systematic approaches to problem solving

  • Defining criteria
  • Focusing on outcomes
  • Leveraging left-brain thinkers
  • Applying questioning techniques
  • Deconstructing problems using stair-step techniques

Analyzing the creative process

  • Identifying business-critical ideas
  • Categorizing, prioritizing and purging

Avoiding analysis paralysis

  • Overcoming the "It won't work here" mentality
  • The Five Monkeys Syndrome or "But we've always done it this way"
  • Analyzing for outcomes, not solutions

Applying analysis models

  • Situation assessment
  • Decision analysis
  • Problem evaluation

Translating Creativity and Analysis into Practical Application

Organizational politics

  • Recognizing the workplace culture
  • Maintaining outcome-focused goals

The influence of decision-making styles

  • Recognizing your own blind spots
  • Self-awareness and self-regulation
  • Forming a coalition with style opposites

Deploying your decision

  • Clearly expressing analysis results
  • Ensuring organizational benefit
  • Guaranteeing maximum buy-in

Putting It All Together

Integrating your solution into the business

  • Creating a whole-brain presentation
  • Strengthening your nondominant position
  • Adjusting communication to thinking styles
  • Transforming confrontation into communication

Continuing your development

  • Conducting self-checks
  • Being persistent: a key trait of successful creatives
  • Mapping thinking skills to your business

Your Personal Decision-Making Toolkit

  • Your personal thinking style
  • Your stakeholders' styles
  • Flexing to colleagues' styles
  • Committing to your Personal Action Plan
  • Checklists for success

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